#bones

Clues for increased satisfaction and visitation are often right under the noses of cultural organizations. I frequently hear executive leaders lament the difficulty of knowing what is going on with th ... Read more

Sometimes it feels like nearly every cultural organization is taking on a major expansion project. But do these projects truly sustain long-term increases in attendance? That’s the topic of this week’ ... Read more

Hey cultural organizations! Do you know what we don’t do often enough? Talk about our failures. It’s a huge, frustrating, self-defeating problem – and it’s time for us to finally start fixing it. That ... Read more

Some cultural executives still aim for short-term attendance spikes at the expense of long-term financial solvency – and they may not even know it. Annualized calendars reward short-term attendance “q ... Read more