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How Onsite Social Media Use Impacts Visitor Satisfaction (DATA)

Published: 16/08/2017

More then half of visitors to cultural organizations use social media onsite – and it has a positive impact on their satisfaction levels. I’ve been sharing this information at keynotes and workshops r ... Read more

Source: www.colleendilen.com
Three Data-Based Articles That Resulted In The Most Hate Mail (And Why)

Published: 9/08/2017

The articles that receive the most trolling tend to be those with data that challenge "I think" industry assumptions. Who doesn’t love an Internet troll?! *quietly raises hand* I’ll be honest: I don’t ... Read more

Source: www.colleendilen.com
How To Leverage Education Value To Increase Visitation to Cultural Organizations (DATA)

Published: 2/08/2017

Providing an educational experience helps visitor-serving organizations increase visitation – but not necessarily in the way that they might suspect. This week, I would like to underscore an opportuni ... Read more

Source: www.colleendilen.com

Visitor-Serving Superpowers: How Cultural Entities Are Leading Private Companies

Published: 26/07/2017

Here are three, data-backed superpowers that cultural organizations possess that inform the operations of private companies. Ask anyone who knows me personally, and they’ll tell you that I’m big on su ... Read more

Source: www.colleendilen.com
The Cost of Cutting Marketing Budgets Within Cultural Organizations (DATA)

Published: 19/07/2017

Data suggest that marketing budget cuts may be the most costly of all – and among the hardest to overcome. That’s the topic of this week’s Know Your Own Bone Fast Facts video. Thanks to the clear visu ... Read more

Source: www.colleendilen.com

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Review: Best Cleaners for Mac

Published: 2/05/2017

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