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The Three Most Important Reasons To Prioritize Visitor Satisfaction (DATA)

Published: 25/04/2018

Happy visitors help make for a happy cultural organization. Here’s why. It sounds obvious: Prioritizing onsite visitor satisfaction is important for visitor-serving organizations such as museums, zoos ... Read more

Source: www.colleendilen.com
Why Museums And Cultural Organizations Fail To Become Data-Informed Institutions

Published: 18/04/2018

Gathering data does not make an organization a data-informed entity. There seems to be a great deal of buzz within the visitor-serving industry about data collection. And for good reason: being a data ... Read more

Source: www.colleendilen.com
Fellow Millennials: Here Are The Four Best Reasons To Join A Nonprofit Board

Published: 11/04/2018

Serving on the Board of Directors of an organization that I admire may be one of the most rewarding and valuable decisions I’ve made. Here’s why. I've written this in regard to visitor-serving entitie ... Read more

Source: www.colleendilen.com

Finding: Cultural Organization Visitors Are More Likely To Vote (DATA)

Published: 4/04/2018

If you're seeking to win the hearts and minds of voters, cultural organizations are particularly target rich environments. There seems to be a bit of talk in the visitor-serving industry about the rol ... Read more

Source: www.colleendilen.com
The Increasing Costs of Running Cultural Organizations (DATA)

Published: 28/03/2018

Higher industry costs + lower industry revenues = potentially big industry problems If it seems like you’re hearing more and more about the importance of long-term solvency of visitor-serving organiza ... Read more

Source: www.colleendilen.com

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