Why does John Lewis act as if it is above the law?

Published: 3/12/2019
Why does John Lewis act as if it is above the law?
Source: WWW.THEGUARDIAN.COM

I didn’t have the receipt for faulty headphones but it wouldn’t accept my bank statement as proof In May this year, my husband bought me a pair of Sony in-ear headphones from one of the John Lewis stores in London. I soon discovered that they did not hold their charge, and then a week ago they stopped charging at all. We live near Tunbridge Wells, so took them back to this store. We could not find

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