Hong Kong’s Consumer Council seeks deals with Thailand, Malaysia to improve complaints handling for online shoppers

Published: 2/12/2019
Hong Kong’s Consumer Council seeks deals with Thailand, Malaysia to improve complaints handling for online shoppers
Source: WWW.SCMP.COM

Customers who have been ripped off online could benefit from improved complaints handling following a move by Hong Kong’s Consumer Council to expand cross-border cooperation.The head of the watchdog is hoping to strike a deal with the Thai or Malaysian authorities in a bid to improve dispute resolution between customers and companies relating to overseas internet purchases.The plan would bring the

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