How bots are helping businesses to engage with customers

Published: 2/11/2017
How bots are helping businesses to engage with customers
Source: WWW.THEGUARDIAN.COM

From Disney to CNN, some of the world’s leading brands use Facebook Messenger to personalise their service. But it’s also a powerful tool for startups and SMEs looking to drive sales After enduring the heartache of splitting from her long-time beau, Kermit the Frog, in 2015, Miss Piggy was never going to retire solemnly into the shadows. Instead, the self-proclaimed diva soon found herself in Disn

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